The future of customer engagement and digital marketing is racing ahead at warp speed in our newly-commenced third decade of the 21st century.  And for speakers, coaches, and other people and education-focused businesses and enterprises, that means very exciting times lay ahead.

At the recent Gartner technologies summit, it emerged that Artificial Intelligence will start to absolutely dominate digital investments in our new year of 2020.

By year-end, almost half of all organisations will be deploying chatbots or virtual assistants that are evolving beyond simple queries to highly advanced predictive and real-time AI conversations and engagements.  And when it comes to engaging customers and building brands, that’s very good news indeed.

…

5 ways chatbots will benefit coaches and speakers in 2020Read More »